Digital Samba Embedded
  • Getting started
    • Sign up to create a new team
    • Choose your subdomain
    • Authenticate to the API
    • Regenerate your developer key
  • Setting up your team
    • Update your subdomain
    • Customise your domain
    • Customize Access to Recordings, Transcripts, and Files
    • Add members to your team
    • Assign a team-role to your team members
    • Remove members
  • Configuring your room defaults
    • General settings
    • Branding
    • Components
    • Content Library
    • Recordings
    • Chat
    • Captions
    • Polls
    • Q&A
    • Transcription
    • Join settings
  • Creating a room
    • General settings
    • Branding
    • Components
    • Content Library
    • Recordings
    • Chat
    • Breakout rooms
    • Polls
    • Captions
    • Q&A
    • Transcription
    • Join settings
    • Telephony
    • External stream
  • Managing rooms
  • Adding moderation to your rooms with roles
    • Add roles to a room
    • Create a custom role
    • Permissions
  • Managing roles
  • Controlling room entry
  • Libraries
  • Recordings
  • Webhooks
  • Tokens
  • Troubleshooting sessions
    • Session details
    • Participant details
    • Participant log
  • Retrieving session data and reports
  • Understanding usage data
  • System check
  • REST API docs
  • SDK docs
  • LTI docs
Powered by GitBook
On this page

System check

The System check is a diagnostic page designed to ensure that your setup is correctly configured for optimal performance when using our platform. It verifies key components of your environment, including your browser, network connections, and server accessibility. By running the System Check, you can identify and resolve any potential issues before joining or hosting a session.

Note: Added a German translation for the System Check page. This enhancement is activated when moderators select "German" as the default language under Default Room Settings. German-speaking users can now navigate and understand the system check process more easily.

The System Check performs the following tests

  1. Browser Compatibility Check

    Ensures you are using a supported browser (e.g., Google Chrome) for the best experience.

  2. Signalling Server Connectivity

    Confirms that your network can successfully connect to our signalling servers, which handle session initiation and real-time communications.

  3. Media Server API Check

    Tests the connection to our media servers, ensuring audio, video, and screen-sharing functionalities will work seamlessly.

PreviousUnderstanding usage data

Last updated 2 months ago